Privacy policy

 


PRIVACY OFFICER

In accordance with the Act respecting the protection of personal information in the private sector, Roulottes Lupien 2000 inc. has designated a privacy officer. Any question, any request for access, rectification or withdrawal, as well as any complaint relating to the protection of your personal information may be addressed to:

Samuel Levesque
Privacy Officer
Roulottes Lupien 2000 inc.
2700 Route 122, Saint-Cyrille-de-Wendover, Quebec J1Z 1B8
Email: samuel@roulotteslupien.ca
Telephone: (819) 397-4949

COLLECTION OF PERSONAL INFORMATION

We collect the following information:

  • Last name
  • First name
  • Mailing address
  • Postal code
  • Email address
  • Telephone

The personal information we collect is gathered through forms and through the interactivity established between you and our website. As indicated in the following section, we also use cookies and/or log files to gather information about you.

FORMS AND INTERACTIVITY:

Your personal information is collected through forms, namely:

  • Website registration form
  • Order form
  • Opinion survey
  • Contest

We use the information collected for the following purposes:

  • Order tracking
  • Information / promotional offers
  • Statistics
  • Contact
  • Website management (presentation, organization)

Your information is also collected through the interactivity that may be established between you and our website, in the following ways:

  • Statistics
  • Contact
  • Website management (presentation, organization)

We use the information collected for the following purposes:

  • Forum or discussion area
  • Comments
  • Correspondence
  • Information or promotional offers

LOG FILES AND COOKIES

We collect certain information through log files and cookies. This consists mainly of the following information:

  • IP address
  • Operating system
  • Pages visited and queries
  • Time and day of connection

The use of such files allows us to provide:

  • Improved service and personalized experience
  • Personalized consumption profile
  • Order tracking
  • Statistics

RIGHT TO OBJECT AND TO WITHDRAW

We are committed to offering you a right to object and a right to withdraw with respect to your personal information.
The right to object means the option offered to users to refuse to have their personal information used for certain purposes stated at the time of collection.

The right to withdraw means the option offered to users to request that their personal information no longer appear, for example, on a mailing list.

To exercise these rights, you may contact our privacy officer:
Email: samuel@roulotteslupien.ca
Website section: www.roulotteslupien.ca/nous-joindre.html
Telephone: (819) 397-4949

SECURITY

The personal information we collect is stored in a secure environment. Persons working for us are required to respect the confidentiality of your information.
To ensure the security of your personal information, we use the following measures:

  • SSL (Secure Sockets Layer) protocol
  • Access management – authorized persons
  • Access management – persons concerned
  • Computer backups
  • Digital certificate development
  • Username / password

We are committed to maintaining a high degree of confidentiality by incorporating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism offers maximum security, a degree of risk is always present when using the Internet to transmit personal information.